How We Work

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At TIS we pride ourselves on the relationships we build and our exceptional customer service.  We have a proven track record and constantly look for better ways of doing things to ensure a positive experience for all of our customers. 

 

The key to our success is:

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1.  Skilled experienced Project Managers.

2.  Friendly efficient Admin team.

3.  24/7, 365 days a year call out service for rapid incident response.

4.  Company policy of contacting insurance clients within 30 minutes of their claim being allocated.

5.  Once a claim has been approved one of our tradespeople will contact the client within 24 hours.

6.  Effective strategies for prioritising claims.

7.  Information pamphlet explaining the insurance process to our clients.